Lessons from the Antwerp (Belgium) Central Station

Disclaimer : I know it was a television stunt, but I'm looking at the video as if I was an innocent bystander.

Here's why I think this video demonstrates essential ingredients to making your company (and this world) a much better place:

- They had no shame.
- It was a complete spontaneous surprise.
- There was an obvious concerted effort to please others.
- It started with one person who dared which then grew to hundreds.
- There were no requests of a 'return', it was a gift.
- The receivers (the crowd) demonstrated their stupor and their subsequent approval. They clapped and, most importantly, participated in their own way (check out 2:47).

It answered the fundamental question : 'why would all these people do this ?' ...  with the best answer possible 'because we wanted to'.

And that makes me smile.

Austin (hat tip) rightly called it 'Random Acts of Happiness'.